Frequently Asked Questions...
Is It Expensive? My pricing is very competitive with other local grooming salons.
Do You Offer Multiple Pet Discounts? Yes...I offer a 10% discount for multi-pets. I also offer a discount for referrals...ask me for more information.
How Do I Schedule? Simply call or email me. PLEASE REMEMBER that I will not answer if with a client, everyone gets full attention, so PLEASE leave a complete message and I'll return your call just as soon as I can.
Do I Need To Have An Appointment? No. Walk-Ins are welcome as long as we have time to work them in. Appointments are suggested.
Do You Accept Credit Cards? Yes, Visa...MasterCard and Discover and I do accept cash as well as personal check. (return check fees are $25.00 or highest amount allowed by N.C. law)
What If I Need To Cancel An Appointment? I understand, sometimes things happen and we are all forced to make changes in our schedules. PLEASE...call or email me 24 hours in advance if you need to cancel or re-schedule.
Do You Offer De-Matting? Yes, this service is charged by time required if excessive.
Do You Do Cats? Yes, for the most part and very carefully! And I now apply "SoftClaws" to most cats! Call for more information, 919-896-7251
What Do You Do To Prevent The Spread Of Illness Or Disease? I am VERY conscious of health issues in the field. I will not allow any dog or cat who is displaying signs of illness to stay. I use sanitizer on floors and kennels. All of my equipment is kept clean.
How Long Does It Take? Generally I ask for 2 - 3 hours for a bath and 4 - 5 hours for hair cutting and shedding treatments.
Can It Be Done Quicker Than That? Yes. I offer ASAP appointments where your dog is groomed straight through without any down time in a kennel. This service usually takes about 2 hours depending on the service requested but is not for every dog. There is an extra fee for this service.
Do You Offer Boarding? Yes!!! We now offer boarding of dogs and cats. Call to schedule as space is limited.
Are You Certified / What's Your Experience? I started grooming in 1998 when a close friend who owned a salon in S.C. needed help. I apprenticed under her for sometime and over the years have completed 3 different grooming schools/academies to strengthen my skills and abilities.
My Dog Requires A Sedative Before Grooming, Is This OK? NO...your pet should ONLY be groomed in a veterinarian supervised facility due to risk from sedation.
Do You Require Proof Of Rabies Vaccine? YES, and all groomers should.
How Often Should My Dog Be Groomed? That depends on the breed, some are every 3 to 4 weeks while others are every 3 to 4 months. Bathing can be done weekly as long as a "gentle" shampoo is used so the skin doesn't get dry or irritated.